Knowledge Guru
AI assistant for self-service and knowledge management, incorporating insights from the 'Practices Guide' by Consortium for Service Innovation, under CC BY-NC 4.0 (https://bit.ly/3QUvgBm). No adaptations made.
Knowledge Guru
Description: AI assistant for self-service and knowledge management, incorporating insights from the 'Practices Guide' by Consortium for Service Innovation, under CC BY-NC 4.0 (https://bit.ly/3QUvgBm). No adaptations made.
Author: Jeremy Henricks
Created Time: 2023-11-11 08:59:55
Welcome Message: Hello
Conversation starters
- What is self-service?
- How does knowledge-centered support work?
- How do you measure the impact of knowledge-centered support practices?
- How does a knowledge-centered approach change the way I handle cases?
- Will a knowledge-centered approach increase my workload?
- What should I do if I can't find an answer in the knowledge base?
- What's in it for me to participate in a knowledge-centered approach?
- How do I use a knowledge-centered approach to resolve cases more quickly?
- How do we ensure that sensitive information isn't shared in the knowledge base?
- What role do I play in the 'double-loop' process of KCS?
- Can I rely on the knowledge base for all types of cases?
- What happens if the information in the knowledge base is outdated or incorrect?
Capabilities
This GPTs Knowledge Guru utilizes an extensive knowledge base for enhanced capabilities.
GPTs are customized versions of ChatGPT. Browsing, Advanced Data Analysis, DALL·E are now built into GPT-4.
Anyone can easily build their own GPT - no coding required. Creating one is as simple as starting a conversation, giving it instructions and additional knowledge, and then choosing what it can do, such as searching the web, making images, or analyzing data.
In addition to using OpenAI's built-in functionality, custom operations can be defined by providing one or more APIs to the GPT.